Mandatory Reporter Guide

DCJ is reviewing the Mandatory Reporter Guide (MRG). The MRG helps mandatory reporters decide whether to report their concerns of possible abuse or neglect of a child to the DCJ Child Protection Helpline. It also helps reporters to understand how they can help the child.

Changes to make better decisions for children 

The changes will:

• proactively identify Aboriginal children and families so they receive a more culturally appropriate service 
• help reporters link families to early intervention services when these best suit their needs 
• identify family strengths including how cultural practices can support a child’s safety 
• consider the impact of more factors in a child’s life to guide decisions. 

Progress

• Mandatory reporters in NSW – including NSW Police, Education and Health – were surveyed about their experiences using the MRG. 
• Focus groups with mandatory reporters were held to understand what changes would help to improve the MRG. 
• Consultation continues and work has started on the design to determine policy, tool, and practice changes. Learn more about the consultation process.